This page explores the following topics relating to Austudy progress rules for tertiary study:. Progress of tertiary students is measured against the minimum amount of time 1. Study in courses at the same level 1. Time already spent in study at the SAME LEVEL in the previous 10 years is then deducted from this limit to determine whether the recipient is still qualified for the payments. Whether a person was in receipt of student payments or not at the time they previously studied is irrelevant in the allowable time assessment, as all previous study attempted in the previous 10 years is counted.
The 10 years is counted from the day on which the student enrols in their current course, not their current year of study. Example: Jack enrolled in a Bachelor of Arts in Semester 1, At the end of Semester 2, , he withdrew from his course and did not complete the degree.
In Semester 2,, he enrolled in a Bachelor of Science. Austudy is the payment for students over the age of Students under 25 are eligible for Youth Allowance but at the time of publishing the department was not able to provide figures for the number of young people awaiting their claims to be processed by Centrelink.
Any students who are studying full-time and not already in receipt of Youth Allowance or Austudy will have limited means of income and Mr Jongen said the department was trying to prioritise cases for the most needy. Otherwise, people will just have to wait as the department brings more staff in to cope with demand, but there is good news for those left waiting.
Mr Jongen said the department had increased the number of staff processing student claims to address the current demand but admitted Centrelink's phone system was unable to cope.
Fairfax Media made several attempts to call the Austudy section of Centrelink over three days and was met with an engaged tone on each occasion at different times of the day.
Her estimated completion date for her claim was March 5. I just expected things to run smoother than this, I feel let down and insignificant. And to know other people in worse off situations are dealing with the same problem, that scares me.
Tamika's estimated completion date for her Austudy application was March Still waiting to hear back five weeks later, she says the experience has been an "emotional rollercoaster". All forms must be completed in full, and all verification documents must be originals. Verification documents will be returned to you via mail. About this service Commencing a claim Information that Centrelink currently holds Collecting information from you How long does it take?
Youth Allowance student is generally paid to people who are: studying in an approved full-time course, or enrolled as a full-time student but temporarily unable to study due to illness OR undertaking a fulltime Australian Apprenticeship aged between at the time their course began an Australian resident meet an Income and Asset test Youth Allowance Australian Apprentice is generally paid to people who are: Undertaking a full time Australian Apprenticeship Aged between 16 and 24 Australian Residents Able to meet an income and Asset test.
Austudy is generally paid to people who are: studying full-time in an approved course or be a concessional workload student OR undertaking a fulltime Australian Apprenticeship aged 25 years of age or older an Australian resident meet an Income and Asset test Family Assistance payments are generally paid to people who: have an eligible child in their care, and meet Australian residence requirements.
Age Pension payments are generally paid to people who: have reached age pension age, and are resident in Australia at the date of claim and fulfill residence requirements, and have income and assets below a certain amount. The Emergency Recovery payments such as the Australian Government Disaster Recovery Payment are generally paid to people who: were adversely affected by a major or widespread disaster are over 16 years of age are an Australian citizen, or an Australian resident, not living in Australia but a holder of an eligible visa at the time of the disaster.
Qualification criteria All payments that Centrelink administer are subject to qualification criteria. These criteria may include but are not limited to: your age your citizenship whether you are in Australia your circumstances - whether you are looking for work, studying or retired. Medical Condition Extensions to the 14 day period allowed to submit your claim due to a medical condition are subject to the following: the medical condition affects you, your partner or someone you are caring for the medical condition must have a significant adverse affect on your ability to submit your claim you must submit your claim immediately once the medical condition improves you must supply proof of the medical condition and the period of incapacity on a Centrelink Medical Certificate Centrelink Medical Certificates are available from your doctor.
Extensions may be granted to a maximum of 13 weeks from the date you contact Centrelink. Other extreme circumstances Extensions to the 14 day period allowed to submit your claim due to extreme circumstances are subject to the following conditions: extreme circumstance extensions are considered for the short term, unforseen emergencies. These may include medical emergencies, family emergencies or recognised natural disasters the extreme circumstance must have a significant adverse affect on your ability to submit your claim you must submit your claim immediateley once the extreme circumstance improves you must supply proof of the extreme circumstance for an extension to be approved Extensions may be granted to a maximum of 13 weeks from the date you contact Centrelink.
Collecting information from you You will only be asked questions that apply to you. Reviewing and submitting a claim Mandatory fields Many of the questions will have a mandatory field indicator. Additional help Many of the questions asked will contain extra information to help you answer them. Populating of answers Where possible, information that you have previously provided Centrelink will be used to populate answers to questions.
Saving your claim If you start your application online, but cannot finish it, you can save your application and come back at a later time to complete it. Timing out If you leave the application idle for more than 14 minutes, your session will time out, and any unsaved information will be lost. When does the claim expire? When you begin your claim, it will have a status of 'In progress'. The "Back" button If you wish to go back to the previous page within the section you are currently working on, you can select the 'Back' button located at the bottom of the page.
Logging off You can logoff the application by selecting the 'logoff' link in the top right hand corner of the page. Returning to a saved claim When accessing the service after saving a claim, you will be presented with the 'Your online claims' page.
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